I am currently completing my ILM Level 3 award in First Line Management and recently had to write an assignment on ‘Managing Customer Service’ and it is clear that this is one of the most important areas of running a business or organisation but one area that is often neglected Customer service is an important [...]

Over the past few months I’ve been looking at ways in which I can earn money from this website, which in reality is actually a way to offset the money I pay for hosting this and other websites I run. I’m never going to get rich from this but if a tiny amount of money [...]

The glasses I ordered from SelectSpecs and which I blogged about here arrived today and I’m very happy with them. It took two weeks for them to arrive but for the cost of £5+£3.50P&P I can’t complain and I’m very happy with them. You like? I knew they would be a little while coming because [...]