I’ve made a trip back into the Google library and today have for you sections from ‘A practical, guide to the watering and sea-bathing places, on the coasts of Kent, Sussex, and Hampshire‘ published in 1846. The three larger towns of Thanet are reviewed in detail and I had a smile when I read this [...]

Yes, that really is what this post is about, so prepare to be amazed by the following film someone has made. For those of you who wish to see more elevator action go to www.youtube.com/user/benobve or who could forget my Schindler’s Lift post…

I am currently completing my ILM Level 3 award in First Line Management and recently had to write an assignment on ‘Managing Customer Service’ and it is clear that this is one of the most important areas of running a business or organisation but one area that is often neglected Customer service is an important [...]