The cost of poor customer service
I am currently completing my ILM Level 3 award in First Line Management and recently had to write an assignment on ‘Managing Customer Service’ and it is clear that this is one of the most important areas of running a business or organisation but one area that is often neglected
Customer …
24 November 2009
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Devoid of Ideas
Image used under CC by Cayusa
I was reading an article in today’s Independent in their ‘Business Start Up’ and it featured a selection on entrepreneurs telling a brief account of how they got started and how to succeed in the current financial climate. It was all very interesting, and it’s …
24 November 2008
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