I popped down Ramsgate town last week at about 5pm and I thought it actually looked very nice now that the lights at the centre are switched on. I didn’t actually buy much and only popped into the 99p Store (old Woolworths) coming out with a pack of metre-long drinking staws and a litre on [...]

I am currently completing my ILM Level 3 award in First Line Management and recently had to write an assignment on ‘Managing Customer Service’ and it is clear that this is one of the most important areas of running a business or organisation but one area that is often neglected Customer service is an important [...]

I’m off to IKEA this afternoon to get some more bits and pieces for the house. That is all.