True Blood, the American TV series about the co-existing lives of vampires and humans in Louisiana, is a great bit of television and is currently showing on Channel 4, but what does impress me every time I watch in the title sequence. A quick scour on Wikipedia tells us that the sequence was Emmy nominated, [...]

I am currently completing my ILM Level 3 award in First Line Management and recently had to write an assignment on ?Managing Customer Service? and it is clear that this is one of the most important areas of running a business or organisation but one area that is often neglected Customer service is an important [...]

For the past decade New Year?s Eve has consisted of going on a pub crawl in either Broadstairs or Ramsgate whilst in fancy dress such as Morris Dancers, Mr T?s, Nerds, etc but to be honest I haven?t enjoyed the past couple of years as much as I have in the past. I guess the [...]