Grrrhhh…. looks like I’m going to be paying for 2 hosting accounts now!

I told you before about the problem with 1& in that I could only have 2 MySQL databases with my hosting when I really wanted a lot more. The service with 1&1 has been fantastic, but as I run a lot of site using MySQL I really wasted to have a single database dedicated to each individual website I host.

I thought I’d found the answer in as they were offering a really good deal, which included 50 MySQL databases, for only £8.99 a month (around £10 including VAT). I thought this would solve my problems, and so today I signed up, ordered a new domain, got the hosting, and then started to have a good look around.

On my 1&1 I host lots of domains all pointing to various directories on my hosting, and as I wanted to start transferring over content and domains I went on the search for something like this. Hmmm.. it was a little odd that only 1 domain name was associated with the new hosting account, and that there didn’t seem to be the option to add new ones. Yes I could order new domains or transfer old ones in but I was starting to get a little worried. They do have a function where you can add in a ‘ghost’ domain, so you can play around with directories before you transfer over, but this was the final nail in the coffin as I could only choose one domain for the hosting plan!

Now I knew what I was lookin for, I search the FAQ and other areas and finally found out that ‘domain mapping’ for a SINGLE domain would cost me an extra £19.99 a year! Considering I have around 20 domains already that could prove very expensive! F**k that!

When I signed up it was luckily only on the monthly plan, so one option is to cancel, and the other option is to keep it, but purely use it for the MySQL databases which are what I really wanted them for. I can carry on using 1&1 and just consider the extra £10 a month I’m spending as a top-up for the databases as I would be paying a lot more than that to add the feature to 1&1.

I’m still annoyed though that Heart Internet didn’t just have a big banner saying ‘You can only host 1 domain on this account…or pay through your ass for more.”

On a hosting package with 50 MySQL databases, 10 gig webspace, 50 gig data transfer, 10,000 mail boxes, etc you would expect that being able to host multiple domain would be included. Bastards.

So what do think I shoud I should do?

I really need the MySQL, and I can still use the webspace for my business website I’m setting up ( as well as storing demo sites, but once the sites are live and need a domain I’ll have to transfer them over to 1&1.

I think this is what I’ll have to do, which whilst it isn’t perfect, it’s the closest I can get to having what I want.

The final option though is to sign up for a Reseller account which is £30 a month (+VAT), which can host unlimited domains but which is a lot of money… too much for the moment.

I really do feel like I’ve been mislead on this. Grrrhhh!!!

Update: I’m going to try and cancel my account with Heart Internet, but we’ll see how easy that will be. If I’m just using it for the MySQL databases then I’ve seen a few other possible hosts (In the US) which are much cheaper.


'6 Responses to “Shot through the heart”'
  1. Nils says:

    See, this is why I’m still (reasonably) happy with my domain. I should do something too, but between work, reading feeds and, um, well those two (oh, yes: getting drunk), I don’t see myself having any time left to contemplate this kind of stuff. Even reading this made my head spin. Then again, I would never need twenty (?!) domains. What do you do with all of those? But I do hope you get it sorted and that dealing with the hosting company won’t turn into one of those support horror stories. It would make for a fun post but it would suck too. Well, good night ;-)

  2. Chris Roos says:

    Hi mate,

    I’ve used A Small Orange in the past. Their product offering is great (no artificial limits on the things you mention above) and they’re very cheap. Check out their plans, features and a screenshot of the cpanel software they use. Unfortunately, I’ve experienced some downtime with them, like probably about once or twice a week for a few minutes at a time – I use Montastic to monitor my sites. NB. I’m not affiliated with ASO in any way – I just appreciate their service.

    The alternative is to take control of everything and rent a Virtual Private Server. I rent one of these from Exonetric and have never had any problems at all. I’ll help you set this up if you want to do it.

  3. Adem says:

    Cheers for the comments guys.

    Nils – I need that many domains as I host websites for people. Hopefully my problems will get sorted out.

    Chris – I was told about A Small Orange before but their limits are basically the same as I already have for my 1&1 account.

    It’s really just the MySQL that I REALLY want. hmmmm.

    Will maybe talk to you about the Virtual Servers.

  4. Chris Roos says:

    What stops you from using A Small Orange?

    Even with their cheapest hosting service, you get:

    * Unlimited POP3/IMAP Mail Accounts
    * Unlimited MySQL Databases
    * Unlimited Mailing Lists
    * Unlimited Email Forwarders
    * Unlimited Subdomains
    * Unlimited Parked and Addon Domains
    * Unlimited FTP Accounts

  5. Adem says:

    oooh!!!! I didn’t see those features!!! Very nice then. I could just get the smallest plan then and have the unlimited MySQL for $25 a year. Nice!

  6. John Dale says:

    Very informative post, you give me an idea on what i am working on right now. Thanks for sharing this one. Nice post.

    Website Monitoring Service